Terms of service

 

Terms of Service

Welcome to Willow Wolfe Inc. (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website, online store, and educational platform (collectively, the “Site”). By accessing or purchasing from our Site, you agree to these Terms.

1. General Use

By using this Site, you represent that you are at least the age of majority in your province, state, or country of residence, or that you have given us consent to allow a minor dependent to use this Site.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

We offer physical art supplies, digital downloads, and online courses.

Prices, descriptions, and availability are subject to change without notice.

We make every effort to accurately display products, but variations in color or materials may occur.

3. Payment and Billing

All transactions are processed securely through our third-party payment providers. By completing a purchase, you authorize us to charge your selected payment method for the total amount, including applicable taxes and shipping.

4. Refunds and Returns

Refund eligibility is outlined in our Refund Policy. 

  • Courses: refundable within 48 hours of purchase if less than 20% completed.

  • eBooks/digital downloads: non-refundable.

  • Physical products: refundable within 14 days of receipt if unused and in original condition.

5. User Accounts

If you create an account, you agree to maintain accurate, current information and to keep your password secure. You are responsible for all activity that occurs under your account.

6. Intellectual Property

All content on this Site, including text, artwork, product designs, course materials, videos, and images, is the property of Willow Wolfe Inc. or its content providers and is protected by copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, or modify any content without prior written consent.

7. Prohibited Uses

You agree not to use the Site or its content:

  • For any unlawful purpose.

  • To infringe upon our intellectual property or that of others.

  • To upload or transmit viruses or malicious code.

  • To interfere with or circumvent the security features of the Site.

8. Third-Party Links

Certain content, products, or services may include links to third-party websites. We are not responsible for examining or evaluating the content or accuracy of third-party sites and do not assume liability for them.

9. Limitation of Liability

To the fullest extent permitted by law, Willow Wolfe Inc. shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of—or inability to use—our products, courses, or website.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Manitoba, Canada, without regard to conflict of law principles.

11. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates to this page. Your continued use of the Site constitutes acceptance of those changes.

Disclaimer

All information, tutorials, and educational materials on this Site are provided for general informational and artistic purposes only.

While we strive to ensure accuracy and quality, results will vary based on individual skill level, materials, and technique. Willow Wolfe Inc. makes no guarantees regarding artistic outcomes or skill advancement.

Art materials should always be used responsibly. Always follow safety instructions and keep products out of reach of children unless under adult supervision.

Participation in online courses or events is voluntary, and Willow Wolfe Inc. is not liable for any injuries, damages, or losses incurred during creative practice or use of materials.

By using this Site, you acknowledge that you do so at your own risk and agree to indemnify and hold harmless Willow Wolfe Inc. from any claims arising out of your participation or use of our products or content.